Refund policy

We want you to love your pieces. If something isn't right, we accept returns within 30 days of the day your order is delivered.

Eligibility
To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached. Please include your order number or proof of purchase.

How to Start a Return
Email us at cathydollette@gmail.com with your order number and the items you'd like to return. We'll reply with next steps within 1–2 business days. Items sent back without contacting us first may not be accepted.

Order Cancellations
You can cancel an order within 24 hours of placing it for a full refund to your original payment method. To cancel, email us at cathydollette@gmail.com with your order number as soon as possible. After 24 hours, your order may already be processing or on its way and can no longer be cancelled, but our 30-day return policy above still applies once it arrives.

Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, contact us at cathydollette@gmail.com within 30 days of delivery with your order number and photos of the issue, and we'll make it right with a replacement, store credit, or refund.

Refunds
Once we receive and inspect your return, we'll let you know if your refund is approved. Approved refunds are issued to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Non-Returnable Items
Items marked as Final Sale cannot be returned or exchanged.

Questions? Reach us anytime at cathydollette@gmail.com. We typically respond within 1–2 business days.